Cloudiway technical user guides, whitepapers and documentation

Client: Cloudiway

Job: Technical writing, proofreading, templates, translation, website, SEO

Overview: Establishing a suite of technical documents including user guides and whitepapers.

Sample link: Cloudiway document list and sample user guide PDF.

Audience: System administrators worldwide (majority in North America), plus web site visitors worldwide.

More info: I created a suite of technical documents from scratch, starting with template creation in MS Word and a style guide, then administrator user guides, whitepapers and ebooks. Also consulted on UX design and platform wording, and worked on the website relaunch (rewriting existing website pages and creating new ones), technical FAQ overhaul and bug reporting.

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